Get to Know Campspot's Team & Reservation System | Campspot Software (2024)

What’s all the buzz about Campspot? Read on to learn who we are, what we offer, and why we’re on a mission.

Who We Are

We are a motivated team of outdoor enthusiasts and tech professionals with decades of combined experience in the campground management industry. Most importantly, we know how hard you work and we’re here to help. Our mission is to provide our customers with the online tools needed to easily grow their businesses and deliver their guests the highest quality of service. Campspot is headquartered in Grand Rapids Michigan, and our software development teams are based in Denver and Chicago. We’re especially proud to work with so many park owners, managers, and staff who areoutspoken on our behalf. We’ve built more than just a customer base: We’ve built a family of dedicated partners that we love serving.

What We Offer

Campspot is setting the standard for what an all-in-one campground management and reservation software can be. We know our software fills in many gaps where traditional online booking systems falter. Literally, Campspot includes an algorithm that optimizes to fill your reservation grid. Gone are the days where you have to turn down a two-night guest reservation because it can’t fit into the one-night slot you have left. In other words, Campspot does the shifting automatically so you can stop playing the un-fun version of Tetris.

Our workflow also gives administrators multiple opportunities to maximize revenue. Take our optional lock site feature for example: 95% of campers surveyed want to choose their location. If you don’t have a feature built into your reservation system to accommodate this demand at a nominal price, you’re missing out nearly effortless revenue. In 2019, 47% of booked sites were locked through Campspot to the pure benefit of campers and owners alike.

And let’s not forgetdynamic pricing— the once elusive term that has recently become the industry’s hot topic. Let’s demystify this. Hotels, restaurants, and other related sectors have capitalized on demand-based and time-specific pricing for years. While our industry at large lags behind, Campspot makes it easy to test and explore the many bottom line benefits of using dynamic pricing at your own pace.

We believe in customizable products that make your job easier, not harder. That’s why Campspot’s business rules are the most flexible, and they are set up by you through our intuitive interface — with access to unlimited customer support, of course. It’s very important to us that you feel empowered to use Campspot to grow your business, rather than adding one more chore to your to-do list. When you come onboard with us, we don’t leave you in the dark even for a moment. Our support team is second to none. We also guarantee an increase in your park’s revenue, or our software is free.

Why We’re on a Mission

Campspot was designed and built by campground owners for campground owners. This is because our founders saw a tremendous need to operate their multi-parks more efficiently. A huge component of this efficiency is undoubtedly a park’s chosen reservation system. Therefore, our team sought to streamline and modernize the core concept of what an online reservation system could offer and look like. One of the greatest hallmarks of our software is the sleek customer booking experience, in addition to the many intentional backend features built to help parks succeed.

We recognize it can be a big decision to go from pencil and paper to taking online reservations, period. Trust us, your livelihood is inextricably tied in with ours. We’re here to make the tough decisions lighter and your peace of mind greater. No matter what system or method of booking you’re coming from, Campspot has you covered every step of the way. Learn how today by scheduling your free demo atsoftware.campspot.com/book-more.